FAQs and Troubleshooting

ipushpull lets you securely share with your colleagues, customers and collaborators via our live data pages and PDF pages. Live data or PDF content can be pushed and pulled to and from your ipushpull pages via our desktop and mobile web-clients, or from desktop applications such as MS Excel.   

When you sign up for ipushpull you get your own folder and some default pages.  From our desktop or mobile web-clients you can create new pages or manage and delete your current pages. New pages can be created blank or with content from one of our templates. 

Our access and permission features give you full control over who can accesses your pages and our monitoring and reporting tools give you full audit and transparency on usage. To share your pages with other users, you first have to invite them to your folderOnce they have accepted your invitation, you can grant them access to your pages. You can let them have read access, write access or no access to each page in your folder.

Excel / Data pages

You can update your live data pages directly using our web clients or alternatively our Microsoft Excel Add-In lets you push data to your pages or pull data from them automatically. The add-in pushes the values, formatting and styles from the user-defined areas of your spreadsheet. You can then share your ipushpull Live Data pages with other people so they can access the data on desktop or mobile device via our web-clients or by pulling the actual data live into their own desktop spreadsheet.

Web and Embedding

Once you have created your live data pages you can present them within your own or in any WordPress sites by simply copying the 'embed' code from our page share function on our webpages. And if you make it a Public Page your audience will be able to view the data without even logging in to ipushpull.

Now that you've created your pages and given your colleagues and clients access to them, what will you use ipushpull for?

Within your folder there are a few page types that have different functions on the ipushpull platform. Some can be created and others are given as standard for usage monitoring. All pages are hosted within the cloud service, unless otherwise specified.

Page Formats

Data pages

Data pages are created with a grid format to host information that you push or paste to the ipushpull platform (web app). You can then Pull or embed these pages into other applications like WordPress, Slack, Symphony and Excel. 

PDF Pages

Upload a PDF page, choose a URL link or choose a page from existing uploads. Once shared with the ipushpull platform, PDF pages can not be downloaded or shared without your permission. Pages can also be embedded in a website. 

Alerts Page

This page is used to monitor email and SMS alerts that have been set up from your data. Alerts pages are set up as standard in all folders.

Step-by-step: Sending Email Alerts from your MS Excel spreadsheet

In-depth: How to send Email and SMS Alerts from your MS Excel Spreadsheet

Folder and Page monitoring

Folder Usage, Folder Page Audit and Live Page Usage are all part of the folder and page monitoring features, giving you the ability to view who has been using/viewing and making changes to your folder and pages.

Private and Public pages

Private Pages

All new pages are set up as Private on creation. Private pages are secure and end to end encrypted, keeping your data safe on the platform.

Public Pages

Choose to make a page Public from page settings in order to share it as a URL, embed it in a WordPress site or a website. Public pages can be shared by other people once the URL is available. 

You can also hide the URL of a Public page with the Public Access by UUID only setting, making a public page URL unguessable.

How to make an ipushpull Page Public so it can be shared or embedded

However, to totally secure your information, please use private pages.

Encryption in Transit

ipushpull encrypts your data between your client (Excel, web browser, mobile app) and our servers, so it cannot be intercepted on the way.

Encryption at Rest

Your data is encrypted on our servers so it cannot be accessed without your permission.

Client Side Encryption

Our optional client side encryption will automatically encrypt your data before it is sent to ipushpull and decrypt it when your colleague or client receives it at the other end. So it's impossible for anyone in between to access it.

Please see our Security Overview for more details.

ipushpull is quick and easy to set up. You don't need any technical skills and you can start a no obligation free trial any time.

One you've signed up, download our Excel add-in and get started!

If you do need any help, please contact us at support@ipushpull.com

Yes, and you can update them remotely, too.

ipushpull works on all mobile phones and tablets.

Your ipushpull pages update live, so wherever you are you can always see the latest data.

Our web app gives you the same set of functionality as our desktop website. So you can create pages, manage user access to them and update them while you're on the go.

You can also access your ipushpull data via SMS when you don't have web access.

Yes you can, to install ipushpull use this article.

Yes, the ipushpull Excel add-in does support Excel conditional formatting and table formats for both manual and live data pushes (Excel 2010 onwards).

Please see the following article on conditional formatting features.

Yes - ipushpull supports text overrunning to the right. If the text is too wide for the cell and you have not configured the text to wrap, then it will overrun into any empty cells to the right.

Unfortunately ipushpull does not allow for this functionality yet. We suggest you use overrunning text instead.

There are three main user roles used in ipushpull

  • Regular Users

  • Folder Administrators

  • Organisations Administrators

The following article shows the different roles and the rights associated with them

When it comes to effectively sharing and collaborating on Excel data, one might think that ipushpull works similarly to Dropbox. Both applications incorporate cloud hosting, data sharing, and editing by multiple users straight from desktop applications. The main difference is files. Dropbox is a file sharing service whereas ipushpull is a data and content sharing service. Files have issues with version control, access control, security are static snapshots in time. Because Dropbox relies on files it does not enable users with real-time functionality, monitoring, or access controls.

DropBox creates multiple versions of the same file when changes to a document are saved at the same time. Valuable time is spend merging changes to make sure that all modifications to a document are correct. Is it an inefficient way to work collaboratively. ipushpull’s unique technology allows multiple users to edit the same content at the same time. By keeping your content up to date and live, all the correct and relevant data is always at your fingertips.

The Microsoft application attempts to replicate desktop spreadsheets but offer vastly reduced functionality and integration. It does not tackle the data security and access control issues that face all users who share spreadsheets with their colleagues and clients. In this respect, web-hosted sheets are not much better than a spreadsheet saved on a shared drive.

We decided to think different. We wanted to let our customers retain all the features of their desktop applications but also give them the convenience of cloud access to their data. So we built ipushpull.

ipushpull integrates directly with your desktop Microsoft Excel, so you retain all the features of the desktop application and can continue to use your local database links, live feeds and custom macros. ipushpull lets you share some or all of the data from your sheet with whoever you choose, wherever they are. And because you’re still using your full desktop application you can still see your data when you don’t have web access – for example, when you’re on the train.

The Google application attempts to replicate desktop spreadsheets but offer vastly reduced functionality and integration. It does not tackle the data security and access control issues that face all users who share spreadsheets with their colleagues and clients. In this respect, web-hosted sheets are not much better than a spreadsheet saved on a shared drive.

We decided to think different. We wanted to let our customers retain all the features of their desktop applications but also give them the convenience of cloud access to their data. So we built ipushpull.

ipushpull integrates directly with your desktop Microsoft Excel, so you retain all the features of the desktop application and can continue to use your local database links, live feeds and custom macros. ipushpull lets you share some or all of the data from your sheet with whoever you choose, wherever they are. And because you’re still using your full desktop application you can still see your data when you don’t have web access – for example, when you’re on the train.

ipushpull updates your pages on Excel and the web live, so you never need to save your sheet or refresh your browser.

You can set an update interval for each of your pages. This can be as low as one second.

On your Excel spreadsheet, the ipush(...) function updates your pages according to this interval. If your spreadsheet is updating faster than the specified interval, the latest value of your range will get pushed. So your pages will always be up-to-date.

The number of Pages you can create in your Folder depends on the package you are signed up for. Check our pricing page for details.

Only you and the people you have granted access to using our Access Control screen.

Yes. ipushpull supports SAML-based Single Sign-On (SSO). Customers can configure their ipushpull environment so that their users are only permitted to sign in to ipushpull using their SSO provider, instead of using a username and password.

We support:

  • In-house Active Directory (AD)

  • Office 365 / Azure Active Directory (AD)

  • Cloud-based third party SSO providers (e.g. OneLoginPingIdentity)

This functionality is only available to enterprise customers. Please contact us for more details.