User Roles: Customer Admins, Folder Admins and Regular Users

This article describes the three different User roles in ipushpull

Customer Administrators, Folder Administrators and Regular Folder Users

A Customer Administrator has full control over their Customer environment and the Folders belonging to it. You can have more than one Customer Administrator per Customer.

A Folder Administrator has full control over a Folder. You can have more than one Folder Administrator per Folder.

A Regular Folder User can only do what a Folder Administrator has granted them permission to do.

It's possible for the same iPushPull User to be an Administrator of one Folder and a Regular User in another.

Customer Administrator

You can become a Customer Administrator by:

  • Signing up for an ipushpull account - when you do this a Customer is created for you and you are made the administrator for it

  • Being assigned Customer Admin rights by an existing Customer Admin for your Customer

Customer Administrators can do the following:

  • Modify Customer details

  • Modify Billing Contact details

  • Modify Payment details

  • View Invoice History

  • View all Folders in their Customer environment

  • View all Users in their Customer environment

  • Grant/Revoke Customer Admin Rights to/from other Users

  • Grant/Revoke the permission to create Folders to/from other Users

Folder Administrators

You can become a Folder Administrator by:

  • signing up for an ipushpull trial or free account - when you do this a Folder is created for you and you are made the administrator for it

  • being invited to someone else's Folder and then being granted Administrator access by an existing Administrator for that Folder

Folder Administrators can do the following:

  • Change Folder settings

  • Create new Pages

  • Modify Page settings

  • Delete Pages

  • View Page content

  • Update Page content

  • Invite new Users to the Folder

  • Change other Users' roles in the Folder (e.g. make them a Folder Administrator too)

  • Grant/Revoke other Users' access to Pages in the Folder

  • Revoke other Users' access to the Folder

  • Monitor other Users' access to the Pages in the Folder

  • Create new Folders, if the Customer Admin has granted you this right

Regular Folder Users

You can become a Regular Folder User by:

  • being invited to someone else's Folder

Regular Folder Users can do the following:

  • View the content of Pages they have been granted read access to

  • Update the content of Pages they have been granted write access to

  • Create new Folders, if the Customer Admin has granted you this right


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